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Support and Services

From sample request to mass production — our engineering team supports OEM/ODM customization, fast prototyping, and reliable scaled delivery.

As a manufacturer of LED packaging, we partner with you from spec selection to scaled production — expert guidance, transparent collaboration, and seamless logistics. Free PCB design support and free sample kits for qualified buyers.

FAQ

Q: Are you a manufacturer or trade company?

A: We are a factory in LED packaging since 2010.

Q: Can I get samples before placing larger orders?

A: Yes. Free-of-charge samples for most LEDs; freight to be borne by buyer.

Q: What is your MOQ?

A: Typically 1000pcs per LED type, except white / warm white where MOQ may differ.

Q: How long is the delivery lead time?

A: Most orders ship 7–10 days after payment confirmation; bulk and customized lead times vary.

Q: Which couriers do you use?

A: DHL / UPS / FedEx / TNT for samples and small parcels; sea/air freight for bulk.

Q: Do you support customization (pin cutting, packaging, binning)?

A: Yes. Customized manufacturing services are available for all customers.

Supporting global OEM & ODM projects
with customized LED solutions and fast engineering response.

Build Your Best
LED Solutions

Trusted by 800+ Customers Around the World

Email: sales@demophotech.com

2/F, Block D, Liye Building, No.20 Qingyuan Road, Wuxi City, Jiangsu Province, China, 214135